FAQs

Bookings

How do I to book a trail ride?

Bookings for our daily trail rides are made by appointment. We generally need about 24 hours notice, longer for holiday weekends etc. You can make a booking over the phone or book online. Please note that not all rides are listed online so if you have specific date in mind give the office a call to discuss options 03 5754 4849 or Book Online

Can I arrange a gift voucher?

You can arrange a gift voucher for any of our products.
To Arrange a gift for one of our day ride products, go to our Gift Cards page, or any of our other products are available to buy as a gift by choosing the product, then click ‘buy as a gift’. The recipient will receive a customised email with voucher code and details on how to book, if you would like to keep it a surprise make sure you add your email to the recipient email field.

Can I lay-by my pack tour ride?

We require a 20% deposit to secure a booking with final payment due 30 days prior to tour departure. Call our office to discuss any special needs you may have regarding payments of a tour.

What do I need to bring for a Packhorse Adventure?

Our Packing List should help you prepare for your ride, however if you have any further questions please feel free to contact us.

Download our Packing List

Riding Advice

Do you cater for someone who has never ridden?

Our daily trail rides are suited to all levels of rider experience. Around 25% of our half day riders would be first time riders. We take great pride in our pre-ride briefings that equip novice riders with the basic skills of managing their horse, our guides are available to you throughout the ride to assist and advise and we take great efforts to match horse to rider.
We have been breeding and training our own horses since 1989 combined with regular work – the magic ingredient to make a good horse – we have a range of horses that suit all levels of rider.

Can I bring my own horse?

We do not offer an option to bring your own horse on any of our rides. This is because our Spring Spur bred horses are well conditioned for mountain terrain, climate and run as a herd. We may consider an exception for any of our Clinic rides or horsemanship weekend workshops, please contact our office for more details.

Can I bring my own saddle?

We use traditional Australian stock saddles and gear, matched to consider riders comfort and correct fit to the horses back. We will do our best to fit your saddle to one of our horses, however we will need to assess if the saddle will be suited to your horse and for bush riding. English or dressage saddles are not appropriate for riding in the Australian bush.

Do you have different rides available depending on experience?

Our trail rides depart as a group with the different ride durations subsequently returning to the stables. Our staff offer riding tuition during the ride and all riders are given opportunities to trot and canter. The 2 hour ride is more suited to children and novice riders, the half day ride has a few more opportunities to have a canter in the Alpine National Park and the full day ride would be more suited to those with some previous riding experience and an adventurous spirit.

What is the youngest age you take on your trail rides?

Our minimum age is 8yo, however all children will be assessed on their own individual level of confidence or experience, our staff reserve the right to stay at a slower pace where they deem it necessary or keep the child’s riding horse on a lead (the child’s horse is led by a mounted staff member).
We prefer an adult or guardian to ride on the trail ride with any child under 12 years of age, unless previously reviewed and approved by management of B.H.A.
We reserve the right to refuse riding to a child if the child seems frightened or is crying.

My children would like to do a 2hr ride but I don’t want to accompany them, do I have to ride as well?

It is not required, however it is preferred if a parent or guardian accompanies younger children on a ride, especially those whom are a little nervous.

Why do you ask my height and weight when I book for a ride?

Each riders riding ability, size and confidence is considered when choosing an appropriate horse and saddle.

Do you have a weight limit for riders?

Yes, if you are above 95kg we will need to assess your height and weight ratio to consider if you will be suitable to participate in a riding activity. We reserve the right to refuse anybody that does not meet our weight restrictions.

Are there showers and toilets on the pack horse rides?

We set up a toilet and privacy screen of an evening with access to soap and a hand wash basin. We do not provide a portable shower, however there are some opportunities to jump in the creek for a High Country bath.

Are the longer pack tour rides suitable for riders under the age of 12yrs?

Our minimum age for the pack tours is 10yo, however we would suggest some young riders are more confident and resilient than others. A parent or guardian should consider the child’s confidence on a horse and camping experience before committing to a tour.

Do I need any special equipment or camping gear?

We will provide all camping gear required; including tents, swags, sleeping bag, inflatable mattress, kitchen, and all group camping equipment. If you would like to bring your own sleeping bag make sure it is suitable to alpine conditions.

What is the maximum number of riders allowed on a pack trip?

There are 12 places available on our pack rides, plus staff members.

Spring Spur Stay

Do we have to ride in order to stay with you?

We would encourage all of our visitors to experience a ride in the beautiful Kiewa Valley on our wonderful home bred horses, however if it is just not your thing we can cater for non-riders.

What are your check in / check out times?

Check in is 4pm – Check out is 11am

Can I bring my pet?

We may consider allowing some pets, however you will need to contact us to discuss the suitability of your pet.

Travel Information

Are there public transport options?


Air – Albury airport is serviced by commuter flights from major centres. We can arrange for local transfers to Tawonga. For further details go to the website forRegional Express, Qantas or Virgin.
Rail – There are daily rail services into Albury from both Melbourne and Sydney. There are also some rail services that connect with coaches running right to Mt Beauty. V/Line can give you details on all services.
Coach – Local coach company Falls Creek Coach Service runs a number of services into the Tawonga, Mt Beauty area. They can advise you on other connections and services.

Where are you located?

Spring Spur is situated in the spectacular Kiewa Valley in the heart of the Victorian High Country. Take a look at our contact page for more info.

Can you arrange transfers?

We can arrange transfers to and from Albury, you can select this option when booking one of our products online.

General

What type of weather can we expect?

The Kiewa Valley enjoys a warm temperate climate, with four distinct seasons.
Our tour season is planned to operate in the summer and autumn months. Our warm to hot ,dry summers with cool nights produce some wonderful cool climate wines. Day time temperatures in the summer are generally in the 25-35 degree celsius range. Night time temperatures are cool. In our mountain camps above 5,000 feet, the days and are nights are up to 10 degrees celsius cooler.
Winter sees the surrounding mountains covered in a mantle of snow, whilst spring and autumn are just magnificent. Local Weather Link – Local Weather

Will there be mobile phone reception out on a pack trail ride?

There is relatively good coverage on most of our itineraries, however we suggest you turn your phone off for the week and enjoy your great High Country break.

I have not ridden a horse in many years, will I be okay to do a 7 day pack tour?

We travel at a fast walking pace during the day, with canter opportunities once we are on the High Plains. The distance we travel averages between 15 to 25 kilometres a day with a lunch break and other chances to hop off for a stretch. We often have complete beginner riders on our longer tours. We suggest you would need to have a moderate level of fitness to partake in our overnight adventures.

Why do you limit your pack tour rides to summer only?

Our Parks Victoria tour operators license permits us to conduct our packhorse tours from December through to April, we offer Weekend Packages and Daily Trail Rides into the lower levels of the Alpine National Park all year round.

Do your staff have first aid qualifications?

A first aid trained staff person is present on all of our riding activities.

Do you have any jobs or work experience positions going right now?

We require all BHA staff to have some previous riding experience send your inquiries to Lin Baird.

Bogong Horseback Adventures